Privacy Policy & Compliance

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### **Privacy Policy for MatchesProperty 

**Effective Date**: August 12, 2024

#### **1. Introduction**

MatchesProperty Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.matchesproperty.com](http://www.matchesproperty.com), interact with our services, or use our online forms, including on social media platforms like Snapchat.

#### **2. Information We Collect**

We may collect and process the following data:

- **Personal Identification Information**: Name, email address, phone number, and other contact details.

- **Transaction Information**: Information about the services you purchase or inquiries you make.

- **Usage Data**: Details of your visits to our website, including traffic data, location data, and other communication data.

- **Cookies and Tracking Technologies**: We may use cookies and similar tracking technologies to track activity on our services and hold certain information.

#### **3. How We Use Your Information**

We may use the information we collect in the following ways:

- **To Provide Services**: To provide you with the services or information you have requested.

- **To Improve Our Services**: To improve our website, services, and user experience.

- **Marketing**: To provide you with updates, promotions, and information about our services that may interest you, unless you have opted out of such communications.

- **Legal Obligations**: To comply with legal obligations, resolve disputes, and enforce our agreements.

#### **4. Sharing Your Information**

We do not sell or trade your personal information to third parties. We may share your information with:

- **Service Providers**: Third-party service providers who perform services on our behalf, such as hosting, marketing, or customer support.

- **Legal Compliance**: To comply with legal requirements, prevent fraud, and protect the rights and safety of our company and customers.

#### **5. Data Security**

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases.

#### **6. Your Rights**

You have the following rights regarding your personal data:

- **Access**: You have the right to request copies of your personal data.

- **Correction**: You have the right to request that we correct any information you believe is inaccurate.

- **Deletion**: You have the right to request that we delete your personal data under certain conditions.

- **Opt-Out**: You have the right to opt-out of marketing communications at any time.

#### **7. Cookies**

We use cookies to enhance your experience on our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

#### **8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

#### **9. Contact Us**

If you have any questions about this Privacy Policy, please contact us:

- **Email**: [info@matchesproperty.com](info@matchesproperty.com)

- **Phone**: 020 8508 9660

- **Address**: MatchesProperty Ltd, 173 Barnfield Avenue, Kingston Upon Thames, Surrey, KT2 5RQ